Refund and Return
At Dripill, we strive to provide you with the best shopping experience and top-quality products. We understand that sometimes you might change your mind or circumstances may arise where you need to cancel your order or request a refund. Please read our cancellation and refund policy carefully to understand your options.
Order Cancellation:
You can cancel your order within 24 hours of placing it. To request a cancellation, please contact our customer support team immediately via email at dripill134@gmail.com or by whatsApp our number at +91 836305676. Please include your order number and reason for cancellation in your email. Once the cancellation request is received and confirmed within the 24-hour timeframe, a full refund will be issued to your original payment method .(No refund on shipping Charges)
Refund Policy:
We offer a hassle-free refund policy to ensure your satisfaction with our products. If you are not entirely satisfied with your purchase, we're here to help.
- Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 7 days of receiving your order we will replace the order with a new one in 2-3 days. We will require photographic evidence of the damaged or defective item. Upon verification, we will offer you a full refund or send you a replacement product, whichever you prefer.
- Incorrect Product Received: If you receive the wrong product, please notify us within 7 days of receiving your order we will replace the order in 2-3 days(After the photographic evidence). We will arrange for the correct product to be sent to you. In case the correct product is unavailable, a full refund will be issued.